Today’s world is fast changing and full of challenges, which fundamentally changed the way people do business. Every organization has different teams of people who put their efforts to make strategies and execute them to build a successful business by focusing on three fundamental areas known as Marketing-Sales-Services. We can help customize your CRM solution to reduce cost and increase profitability by organizing and automating business processes. It helps you to earn customer satisfaction and loyalty. With our specialized services you can deploy both on-premises and cloud-based CRM solutions to address unique business requirement of your customer. Microsoft Dynamics CRM 2013 also offers mobile interface, so that you can manage your customer relationship on mobile devices by integrating data and reporting from social media into CRM application directly.
Microsoft Dynamics CRM enables you to easily configure and customize the system, to fit with the business needs. Through a process-oriented user experience and visual designer we can help build an agile business model. Microsoft Dynamics CRM provides an open technology platform that can be used to unify various technologies. This includes a vast array of Microsoft and non-Microsoft applications that we use to integrate with your system. Microsoft Dynamics CRM delivers a robust application framework, so that you can build additional lines of business logic by extending CRM base classes. This way, you can enhance the value of your deployment, accelerate delivery in accordance with business relevance and improve operational excellence.
Our MS Dynamics CRM 2013 consultants have wealth of experience and knowledge as well as following certifications:
MB2-700: MS CRM Dynamics 2013 Applications
MB2-701: Extending MS CRM Dynamics 2013
MB2-702: MS CRM Dynamics 2013 Deployment
MB2:703: MS CRM Dynamics 2013 Customization and Configuration
Our MS Dynamics CRM 2015 implementation services enable companies to care everywhere, sell effectively, and market smarter. We can help you provide social insights, business intelligence, and productivity with One Microsoft solutions. And we can deliver Microsoft Dynamics CRM in the cloud, on-premises, or with a hybrid combination. This powerful business solution helps companies improve marketing, sales, and service engagement with their customers to drive organizational efficiency, while helping to improve customer experience. We can help perform analysis of your existing state as well as build the platform to help reduce costs and increase profitability by organizing and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. We can deliver strong ROI through marketing automation, customer service, and sales force automation. With the new MS Dynamics CRM 2015 app, you can easily manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.
Our highly trained and experienced consultants have following MS Dynamics CRM 2015 certifications.
The Microsoft Dynamics 365 Sales Module for Customer Engagement serves the optimization and automation of processes in sales. We can provide ability for your sales executives to have online and offline access to all data, allowing them to work more efficiently and giving them more time for their sales tasks. By registering customer preferences and activities as well as creating follow-up activities, your sales staff can keep an eye on all prospects and master the sales process. Evaluating sales opportunities allows the improved prioritization of sales projects. At the same time, the Dynamics 365 for Sales module supports the management of all essential documents – from quotations and orders through to contracts and renewal notices.
Microsoft Dynamics 365 for Customer Service supports the omnichannel, which enables consistent experiences across any combination of self and assisted service engagements. Partnering with Customer Service module, we can help provide a robust portal for self-service and peer-to-peer community support, with seamless transitions to high-touch agent interactions, and field service when there is a need for onsite help. Our solution empowers agents with the resources they need to provide fast and effective service. We aim to empower people at every level of the organization with insights relevant to their role, so that everyone can have a positive and meaningful impact on business outcomes.
Dynamics 365 Project Service Automation (PSA) is an end-to-end project and resource management solution for firms delivering customer-facing, project-based services. Using Dynamics 365 PSA capabilities, we can help empower your sales and delivery teams to successfully engage customers and deliver billable projects on time and within budget, by helping you plan, estimate, and quote projects, schedule resources to optimize utilization, track and approve project tasks, time and expenses, enable internal and external team collaboration, and monitor key project and resource related performance metrics. Microsoft Dynamics 365 Project Service can help your organization manage the entire lifecycle of your projects, serving as a single system of engagement for sales, project delivery, resourcing, and billing activities.
Microsoft Dynamics 365 for Field Service is a complete field service management module that includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. With combination of our in-house developed modules specifically for your Field Service operations, we can help you turn your field service operations from a cost center to a profit center!
Availability is not merely Disaster Recovery in the cloud, it’s the empowering connection between a datacenter and the cloud for protection and value creation. As Azure partners, we’ve distilled the lessons learned from hundreds of migrations and deployments into a set of best practices. That means we’re able to streamline deployments, so what once took months now takes weeks or even days to complete. And with a firm footing in what works for most, we make sure it will work for you.
Excel spreadsheets, cloud services, streaming data, and on-premises databases - no matter where your data lives or what form it is in, you get a comprehensive view of the key metrics for your business. Partnering with MS PBI platform, we can help Business Leaders know when your business needs your attention with real-time PBI dashboards. Solve problems as they occur and seize opportunities as soon as they arise!
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